Dear Customers & Partners,
For 20 years you have been our primary concern at Secureworks. We’ve been here to keep you safe as you’ve used technology to grow your business, support employees, and change the world in unique ways in the markets you serve.
In the face of COVID-19, which has now been declared a pandemic by the World Health Organization, our commitment to you has not changed.
Our Communities
Our hearts, our concern, and our sincere best wishes go out to everyone affected by the Coronavirus epidemic. We know people have been hurt physically, emotionally and economically by the events of the last several weeks. Please know that we will continue to partner with Dell Technologies through our matched financial and volunteer Giving Programs to help in the communities that need it most. On behalf of the entire Secureworks team, I want to thank the local communities and governments around the world for their great efforts.
Our Cybersecurity Operations
We know you depend on us, and I want you to know we are prepared with our own business continuity plans so that we can continue our commitment to be your essential cybersecurity partner in the digitally connected world. In accordance with our annually tested Pandemic Plan, we have put together a cross-functional team to closely monitor and analyze the situation and react to COVID-19 developments. Secureworks adheres to the regulations and guidelines from government authorities related to containment. In doing so, we are managing our business to limit the impact on our customers, team members, supply chain and stakeholders.
The Secureworks Business Continuity Team is coordinating with our Managed Security Teams, as well as our Security Risk and Consulting and Incident Response Teams to help ensure that you do not experience any disruption or impact with your service. Your safety and wellbeing—both online and offline—are our priority.
Securely yours,
Mike Cote
President and CEO, Secureworks