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                Detect Threats Others Miss

                Adversaries remain undetected for 111 days on average. MDR powered by Red Cloak reduces adversary dwell time on your behalf. Our analytics correlate threat knowledge from our CTU™ researchers and incident response team to your telemetry to recognize stealthy threat behavior and malicious activity fast. Expand your ability to deal with an increasing workload and threat volume with full access to Red Cloak TDR. Plus, our security analytics software dramatically reduces false positives so you spend more time on what matters.

                Our team will rapidly detect and respond to advanced threats for you by using embedded proprietary threat intelligence to automatically correlate endpoint, network, and cloud activity and identify which events require action. Find known and unknown threats using constantly updated detection use cases and machine learning trained datasets.



                Collaborate and Take the Right Action

                Our security analysts will be working for you around-the-clock to investigate, validate, and contain threats. We apply response workflows on your behalf that are informed by over 20 years of frontline security operations experience. If we need to collaborate on investigations, or if you want to share data with teammates, a collaborative user interface is used to make event investigation an orchestrated effort. Live chat with our experts to check or validate any conclusions in times of uncertainty and use our expertise to act on events with maximum confidence.


                • Over 20 Years of SecOps Expertise

                  Partner with a security organization that uses 20 years of security operations expertise to expose, contain, and resolve advanced threats.

                  Learn More About Secureworks →
                • Partner on Investigations and Hunt Together​

                  Raise the skill level of your team by partnering on investigations in a collaborative user interface.

                • Live Chat with Our Security Analysts

                  Instantly pull up a chat window with an expert that speaks the language of security operations to quickly solve problems.

                Get Peace of Mind with Threat Hunting and Incident Response

                Leverage the full power of our network effect. We proactively hunt for threats in your environment that we detect across our vast threat intelligence network and thousands of customer environments. Join hunts with our experts to grow your knowledge and catch threats that evade your controls. Prevent threat breakout with remote incident response coverage from a team that spends more than 40,000 hours responding to incidents per year.

                • Hunt Suspicious User, Endpoint, Network, and Application Activity

                  We hunt for persistence mechanisms, threat actor tactics, anomalous user activity, anomalous network communications, and anomalous application usage.

                • Receive Incident Response Hours Included in the Solution

                  Receive the availability of a remote incident responder to quickly help you deal with critical escalations.

                • Gain Access to an Industry-Recognized IR Team

                  Our IR team is widely known by industry experts for our wide range of expertise and threat intelligence integration.

                Scale and Evolve with the Threat

                Keep up with the changing threat landscape with constantly updated threat intelligence and detection use cases. Support your cloud migration and be an enabler of digital transformation initiatives. Review your security maturity with a Threat Engagement Manager so you know how your posture matches the evolving threat landscape. And ensure you are staying vigilant for stealthy attacks such as fileless malware.


                • Detect Unknown Threats Like Fileless Attacks

                  We reduce futile response activities and help you find threats that your current tools miss such as fileless malware by using behavioral analytics.

                • Full Cloud Support for Events in AWS, Office 365, and Microsoft Azure

                  Our cloud-native architecture detects and responds to events from your AWS, Office 365, and Azure environments.

                • Deep Data Diversity on Today’s Threat Landscape

                  Learn from knowledge we have generated from over 1,000 IR engagements, over 70 threat researchers, and protecting thousands of customers globally.

                • Periodic Reviews to Enhance Your Security Posture

                  Continuous improvements to your security posture with periodic reviews and reports from your Threat Engagement Manager.

                • Human and Machine Intelligence

                  Our MDR solution combines the deep experience of our security analysts with advanced security analytics software to stay ahead of threats.

                Making the Most of Managed Detection and Response

                IDC Analyst Connection Paper
                Martha Vazquez, Senior Research Analyst, Infrastructure Services

                Sponsored by Secureworks


                "Prioritize providers that own their MDR intellectual property"

                Forrester Research Inc., Now Tech: Managed Detection And Response (MDR) Services, Q2 2018, Jeff Pollard

                "In 2018, Secureworks conducted more than a thousand incident response engagements that totaled more than 40,000 professional incident response hours. More than 120 terabytes of investigative data were collected. Secureworks analyzes this data to help organizations plan for, detect, respond to, and recover from cybersecurity incidents."

                The Secureworks Incident Response Insights Report 2019

                Managed Detection and Response
                Evaluating a Managed Detection and Response (MDR) Provider

                Read this Solution Brief to find a detailed MDR Buyer Requirements Table as well as MDR vendor-vetting questions for you to use in your MDR evaluation stage.

                Talk with an Expert

                Provide your details to speak with a security expert or call for general inquiries.

                United States & Canada: 1-877-838-7947

                United Kingdom: +44-0-131-260-3040