Media Alert: Secureworks Announces New Pricing Model for its Managed Detection and Response (MDR) Solution

ATLANTA, Ga. – June 12, 2018 – Secureworks® (NASDAQ: SCWX), a leading global cybersecurity company that protects organizations in a digitally connected world, today announced a new pricing model for its Managed Detection and Response (MDR) solution. Priced according to an organization's size by number of employees, the solution will help clients easily scale their cybersecurity programs to protect their ever-expanding IT infrastructure and provide a predictable model with no upcharge for the number or volume of logs.

Secureworks' Managed Detection and Response (MDR) solution combines several Secureworks advanced threat services to form a comprehensive security approach that keeps clients safe across their endpoints, network, and cloud deployments. Central to the solution is Secureworks Red Cloak™ endpoint detection and response tool. Developed by the Secureworks Counter Threat Unit™ (CTU™) research team, Red Cloak provides an always-on warning system by leveraging Secureworks' extensive threat hunting experience, the supervised machine learning capabilities of Secureworks Counter Threat Platform™ and a vast pool of expertise in the company's Security Operations Centers. MDR clients are also covered by Secureworks' well-accredited Incident Response Team, which leverages Secureworks intelligence to execute more than 900 engagements a year.

Secureworks MDR capabilities were recently included in a report by independent research firm, Forrester Research. The report, titled "Now Tech: Managed Detection and Response (MDR) Services, Q2 2018,"¹ aims to help security leaders understand the value they can expect from an MDR provider and select vendors based on size and functionality. The report provides an overview of 18 MDR providers and groups them into three different segments based on functionality: full-scale forensics; investigation and response; and endpoint analytics. Secureworks is identified as one of only eight full-scale forensics providers included in the report.

"Security leaders are recognizing that a layered defense of individual solutions is no longer a sufficient approach to stop attacks, so they're looking for a coordinated approach that makes better use of their resources," says Secureworks Wendy Thomas, Senior Vice President of Business and Product Strategy. "Secureworks' MDR solution protects against malicious traffic, produces a unified view of a client's environment, and speeds the investigation of alerts so that clients can take the right action sooner to protect reputation and brand."

Secureworks MDR addresses three of the top challenges experienced by in-house security teams today: a lack of visibility across the organization's whole environment, too much complexity from uncoordinated security tools, and not enough context to respond quickly and appropriately to cybersecurity threats.

"Streamlining the detection and response functions, Secureworks MDR pinpoints real security threats, lightens the burden of investigation for staff and gives clients enough context to take the right action sooner to respond to the threats," says Thomas. "Additionally, the new pricing model will further improve our MDR offering — as the organization and employee base grows, the flexible approach will ensure that a coordinated defense continues across all key attack surfaces."

Secureworks' Managed Detection and Response (MDR) solution includes the following services:

Detections:

• Network Sensor (iSensor™)
• Endpoint Sensor (Red Cloak)
• Servers and Applications
• Cloud — AWS, Azure
• Security Controls

Response:

• Threat Context
• Incident Response
• Containment
• Eradication

About Secureworks

Secureworks® (NASDAQ: SCWX) is a leading global cybersecurity company that keeps organizations safe in a digitally connected world. We combine visibility from thousands of clients, artificial intelligence and automation from our industry-leading Secureworks Counter Threat Platform™, and actionable insights from our team of elite researchers and analysts to create a powerful network effect that provides increasingly strong protection for our clients. By aggregating and analyzing data from any source, anywhere, we prevent security breaches, detect malicious activity in real time, respond rapidly, and predict emerging threats. We offer our clients a cyber-defense that is Collectively Smarter. Exponentially Safer. ™ www.secureworks.com

Special Note Regarding Forward-Looking Statements

Statements in this press release concerning Secureworks' plans and objectives relating to its capabilities and solutions are forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933 and are based on Secureworks' current expectations. Because forward-looking statements inherently involve risks and uncertainties, actual future results may differ materially from those expressed or implied by such forward-looking statements. These risks and uncertainties include, but are not limited to, competitive uncertainties and general economic and business conditions in Secureworks' markets as well as the other risks and uncertainties that are described in Secureworks' periodic reports and other filings with the Securities and Exchange Commission, which are available for review through the Securities and Exchange Commission's website at www.sec.gov. Secureworks undertakes no obligation to update any statements in this press release for changes that happen after the date of this release.

¹ "Now Tech: Managed Detection and Response (MDR) Services, Q2 2018," Forrester Research, Inc., by Jeff Pollard with Christopher McClean, Elsa Pikulik and Peggy Dostie, April 26, 2018.