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                Pandemic-Driven Change: The Effect of COVID-19 on Incident Response

                Secureworks® incident responders share lessons from incident engagements during the pandemic with advice for avoiding common issues

                What you’ll learn:

                • How rapid adoption of remote work infrastructure left organizations vulnerable to threat actors
                • How threat actors successfully pivoted their tactics and exploited security gaps
                • 10 recommendations to improve your incident response

                Every year, Secureworks releases a report that summarizes findings from our incident response engagements over the past year. Because 2020 has been a year of unprecedented disruption, this year’s report approaches incident response through the lens of our changed world.

                COVID-19 caused rapid transformation in business infrastructure as organizations switched to remote work. The change happened so quickly that most companies had to prioritize maintaining business operations, leaving less time to dedicate to security measures. This altered the security risk landscape for many organizations, and our incident responders immediately saw evidence of how threat actors were exploiting this in the field.

                This report examines how the global pandemic increased security risk and impacted incident response. It also highlights critical mistakes organizations made and offers key recommendations to help secure your own organization. COVID-19 offers many valuable lessons which can help security teams prepare for future unexpected events.

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                We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.
                Sunil Saale, Head of Cyber and Information Security, Minter Ellison
                With Secureworks Taegis ManagedXDR, I have the peace of mind that my environment is being monitored 24x7 and if a threat actor tries to attack Secureworks will alert me, quickly investigate, and collaborate to fully resolve before damage can be done.
                Jerry Ryan, VP of IT, We Florida Financial

                Why Secureworks?

                Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

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