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                Incident Management Retainer

                Transform incident response for readiness and resilience

                The Secureworks Incident Management Retainer (IMR) is an agreement set up in advance of a cyber incident that entitles you to priority support, worldwide coverage, guaranteed standard and enhanced SLAs, as well as access to a wide range of incident response and security program readiness consulting service options to help you focus on overall cybersecurity posture.

                Routinely validate the effectiveness of your security program capability and make improvements with security testing, investigative and advisory consulting service options, leveraging front-line threat insights and risk-based methodologies to ensure cyber incident response readiness and resilience against common and uncommon cyber events.

                We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.
                Sunil Saale, Head of Cyber and Information Security, Minter Ellison
                Red Cloak™ Threat Detection and Response isn’t just the next generation of SIEM, it’s an evolution.
                David Levine, CISO, Ricoh Group

                Why Secureworks?

                Secureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience.