Data Sheet

Incident Management Retainer

Transform incident response for readiness and resilience


The Secureworks Incident Management Retainer (IMR) is an agreement set up in advance of a cyber incident that entitles you to priority support, worldwide coverage, guaranteed standard and enhanced SLAs, as well as access to a wide range of incident response and security program readiness consulting service options to help you focus on overall cybersecurity posture.

Routinely validate the effectiveness of your security program capability and make improvements with security testing, investigative and advisory consulting service options, leveraging front-line threat insights and risk-based methodologies to ensure cyber incident response readiness and resilience against common and uncommon cyber events.