| Secureworks MDR | ReliaQuest MDR | |
|---|---|---|
| Support for endpoint, network, and cloud | yes | yes | 
| Investigation and response | yes | yes | 
| Advanced analytics | yes | no 1 | 
| Threat hunting | yes 2 | no 3 | 
| Open platform with support for third-party integrations and automated playbooks that accelerate response | Yes | Yes | 
| <90 seconds for direct access to a SOC analyst with unlimited support | yes | no 4 | 
| Use the same interface and platform as the SOC delivering MDR, with full transparency on investigations | yes | yes | 
| Mixed-EDR agent environment support, with included and/or supported third-party agents | yes | yes | 
| Full-service incident response available, with unlimited response for in-scope environments | yes 5 | no 6 | 
| Freedom to keep or remove the managed service and take over yourself with zero technology changes | yes | yes | 
| One year of raw telemetry from all sources included — plus up to five years available to support compliance needs | yes | no 7 | 
| Filters the most noise from the most sources | yes 8 | no 9 | 
| Dedicated team of 100+ threat researchers and detection algorithms powered by 50B+ unique threat and knowledge nodes | yes 10 | no 11 | 
| Regular customized security maturity and performance update | yes | no 12 | 
- ReliaQuest received a score of 1 in the Forrester Wave™ Q2 2023 for analytics while Secureworks scored a perfect 5.
- With Secureworks Elite Threat Hunting, customers receive a designated threat hunter and continuous targeted threat hunting.
- Threat Hunting is an additional cost and ReliaQuest received a score of 1 in the Forrester Wave™ Q2 2023 for threat hunting while Secureworks scored a perfect 5.
- ReliaQuest’s GreyMatter platform has no in-product SOC chat feature.
- Secureworks is Level 1 and Level 2 accredited by the National Cyber Security Centre (NCSC), accredited by CREST, and a member of the Offensive Security advisory board.
- ReliaQuest does not provide full-service or unlimited incident response.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from ReliaQuest.
- 99.6% of alerts Secureworks receives from third-party security products are filtered as false positives.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from ReliaQuest.
- Secureworks has 100+ elite threat researchers tracking 175+ active threat groups.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from ReliaQuest.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from ReliaQuest.