|
Secureworks MDR |
Arctic Wolf MDR |
|
|---|---|---|
|
Support for endpoint, network, and cloud |
yes | yes |
|
Investigation and response |
yes | yes |
| Advanced analytics | yes | no 1 |
| Threat hunting | yes | yes |
|
Open platform with support for third-party integrations and automated playbooks that accelerate response |
Yes | no 2 |
|
<90 seconds for direct access to a SOC analyst with unlimited support |
yes | no 3 |
|
Use the same interface and platform as the SOC delivering MDR, with full transparency on investigations |
yes | no 4 |
|
Mixed-EDR agent environment support, with included and/or supported third-party agents |
yes | yes |
|
Full-service incident response available, with unlimited response for in-scope environments |
yes 5 | no 6 |
|
Freedom to keep or remove the managed service and take over yourself with zero technology changes |
yes | no 7 |
|
One year of raw telemetry from all sources included — plus up to five years available to support compliance needs |
yes | no 8 |
|
Filters the most noise from the most sources |
yes 9 | no 10 |
|
Dedicated team of 100+ threat researchers and detection algorithms powered by 50B+ unique threat and knowledge nodes |
yes 11 | no 12 |
|
Regular customized security maturity and performance update |
yes | yes |
- Arctic Wolf received a score of 3 in the Forrester Wave™ Q2 2023 for analytics while Secureworks scored a perfect 5.
- Arctic Wolf offers minimal automation by API, lacking integration connectors, orchestration, or playbooks.
- Arctic Wolf provides access to Concierge but not to an analyst directly within the platform.
- Arctic Wolf provides a front-end dashboard only, with no exposure to advanced queries or correlations.
- Secureworks is Level 1 and Level 2 accredited by the National Cyber Security Centre (NCSC), accredited by CREST, and a member of the Offensive Security advisory board.
- Arctic Wolf only offers the IR JumpStart Retainer.
- Arctic Wolf is an MDR service only, not a true XDR platform.
- Arctic Wolf only offers standard data retention of 90 days, with extra costs for 6 months, one year, or multiple years.
- 99.6% of alerts we receive from third-party security products are filtered as false positives.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from Arctic Wolf.
- Secureworks has 100+ elite threat researchers tracking 175+ active threat groups.
- After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from Arctic Wolf.