9 Key Questions to Ask When Selecting an Incident Response Service Provider

Assess a provider's proactive and emergency IR capabilities, and know if they're a good fit for your security program

What you will learn

Key questions to ask during an Incident Response provider evaluation
What to listen for when evaluating providers
How to ensure you’re thinking holistically about selecting an incident response provider

There are many proactive and emergency response skill sets required to mature your incident response (IR) program and ensure that you have the bench strength to mitigate the risk when incidents do occur. An IR provider can assist you with a range of prevention, detection, and response activities. In this white paper, the Secureworks Incident Response Consulting team has compiled a set of rigorous questions to help you evaluate and select an IR provider that's right for your organization's specific needs.

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We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.

Sunil Saale, Head of Cyber and Information Security, Minter Ellison

With Secureworks Taegis ManagedXDR, I have the peace of mind that my environment is being monitored 24x7 and if a threat actor tries to attack Secureworks will alert me, quickly investigate, and collaborate to fully resolve before damage can be done.

Jerry Ryan, VP of IT, We Florida Financial

Why Secureworks?

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.