9 Key Questions to Ask When Selecting an Incident Response Service Provider

Assess a provider's proactive and emergency IR capabilities, and know if they're a good fit for your security program

What you will learn

Creating and testing an IR plan
Integrating your IR plan with your information security program
Identifying risks and threats through targeted hunting and threat intelligence
Meeting legal and regulatory obligations
Investigating and recovering from a data, system, and/or network compromise

Security incidents can threaten data integrity and business viability.

Well-meaning actions after an incident can destroy valuable evidence, while a lack of proactive planning is often the root cause of succumbing to, rather than containing, a cyber attack.

There are many proactive and emergency response skill sets required to mature your incident response (IR) plan and ensure that you have the bench strength to mitigate the risk when incidents do occur. An IR provider can assist you with a range of prevention, detection, and response activities; for example:

The Secureworks Incident Response Consulting team has compiled a set of rigorous questions to help you evaluate and select an IR provider that's right for your organization's specific needs.

Get Your Complimentary Paper

All fields are required.

Access Now

We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.

Sunil Saale, Head of Cyber and Information Security, Minter Ellison

Red Cloak™ Threat Detection and Response isn’t just the next generation of SIEM, it’s an evolution.

David Levine, CISO, Ricoh Group

Why Secureworks?

Secureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience.