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                9 Key Questions to Ask When Selecting an Incident Response Service Provider

                Assess a provider's proactive and emergency IR capabilities, and know if they're a good fit for your security program

                What you will learn

                • Creating and testing an IR plan
                • Integrating your IR plan with your information security program
                • Identifying risks and threats through targeted hunting and threat intelligence
                • Meeting legal and regulatory obligations
                • Investigating and recovering from a data, system, and/or network compromise

                Security incidents can threaten data integrity and business viability.

                Well-meaning actions after an incident can destroy valuable evidence, while a lack of proactive planning is often the root cause of succumbing to, rather than containing, a cyber attack.

                There are many proactive and emergency response skill sets required to mature your incident response (IR) plan and ensure that you have the bench strength to mitigate the risk when incidents do occur. An IR provider can assist you with a range of prevention, detection, and response activities; for example:

                The Secureworks Incident Response Consulting team has compiled a set of rigorous questions to help you evaluate and select an IR provider that's right for your organization's specific needs.

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                We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.
                Sunil Saale, Head of Cyber and Information Security, Minter Ellison
                The level of specificity and actionable intelligence that accompanies Secureworks critical alerts helps us pinpoint and remediate a problem so much faster.
                Joe Barnett, Chief Technology Officer, Frenship ISD

                Why Secureworks?

                Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

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