In the Age of the Customer, trust is hard to earn and even harder to keep.
As one of Australia’s leading brands, MLC Life Insurance’s ambition is to be the leading and most trusted life insurer.
After separating from NAB in 2016 and joining forces with Nippon Life Insurance, MLC Life Insurance needed to build IT infrastructure from the ground up, improving the experience and service they delivered to customers while staying protected.
Watch this video to learn more about the partnership that enhanced MLC Life Insurance’s customer experience.