Press Release

Secureworks Helps Organizations Tackle Cyber Threats with Dell Managed Detection and Response

Growth across US and EMEA shows increased need for Dell Managed Detection and Response services powered by Secureworks Taegis XDR as organizations address a litany of cyber threats

ATLANTA, Ga., June 6, 2023 – Secureworks® (NASDAQ: SCWX), a global leader in cybersecurity, announced a 220% increase in customers using Dell Managed Detection and Response (MDR) powered by Secureworks Taegis™ XDR in FY23 . Notable growth was seen in the US and EMEA, especially within local government, education and healthcare, with customers ranging from 50 or more employees to large multi-nationals. New Dell MDR powered by Secureworks Taegis customers in FY23 included Lufkin Independent School District in Lufkin, Texas, and Phoenix Children’s Hospital.

Across industries, organizations today are taking a close look at how they can strengthen their cybersecurity postures. Local government, education and healthcare institutions are particularly high value targets for threat actors. Cyberattacks have direct—and highly visible—impacts on their ability to deliver services. Despite this, they often lack the staffing, funding, and dedicated threat intelligence resources needed to properly enhance their cyber defenses. To mitigate cybersecurity risks, they need visibility beyond the endpoint and expert support that helps defend critical assets through superior detection and unmatched response.

Dell MDR powered by Secureworks Taegis monitors, detects, investigates, and automates responses to threats across the entire technology environment, applying analytics gleaned by processing billions of threat events from thousands of customers. When a threat arises, expert Dell security analysts investigate them and work with customers to contain and remediate attacks, reducing the burden on internal teams.

"A persistent global cybersecurity talent shortage means that organizations of all sizes across market sectors are struggling to recruit and retain the diversity of skills needed for their cyber defenses," said Wendy Thomas, CEO, Secureworks. "Companies have a real need to scale their cybersecurity teams and bolster their cyber readiness, while realizing a higher ROI on cyber investments. As last year’s growth demonstrates, Dell and Secureworks are enabling organizations, large and small, to meet these strategic objectives. Together, we’re securing human progress." Secureworks solutions are built on its Security-as-a-Service platform, Taegis, an open platform that continuously gathers and interprets telemetry from proprietary and third-party sources, including endpoints, networks, cloud applications, email systems, identity systems, and other business applications. This telemetry is used to detect and prevent threats, automatically prioritizing the most serious ones, enabling faster, more confident responses with time and cost saving automation.

The extensibility and open architecture of Secureworks Taegis coupled with a team of Dell security professionals whose expertise includes security, advanced infrastructure, cloud and more, results in a fully managed, end-to-end, 24x7 service that’s created advanced automation, accelerated the triage of critical alerts and expedited incident resolution.

"Cybersecurity is about trust. With our combined capabilities, Dell and Secureworks are helping customers understand and mitigate their cyber risk against a rapidly evolving threat landscape," said Doug Schmitt, president, Services, Dell Technologies. "Our customers need a powerful, holistic and responsive MDR service, and that’s exactly what we deliver."

Secureworks and Dell have assisted their shared customers in strengthening their security postures for more than a decade. Secureworks is offered as part of the Dell Safeguard and Response portfolio, comprised of threat management solutions, while Dell MDR powered by Secureworks Taegis™ XDR is also a key feature of Dell’s recently introduced MDR Pro Plus service.


About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world detection data, security operations expertise, and threat intelligence and research. Taegis is embedded in the security operations of thousands of organizations around the world who use its advanced, AI-driven capabilities to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

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