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                Global Banking Giant Streamlines and Strengthens Cybersecurity

                Even with a highly trained, inhouse C-CERT team, the bank needed to strategically improve its security operations and escalation process

                For hackers and other threat actors, this global banking giant is a whale of a target: thousands of employees, with many working remotely; hundreds of locations worldwide; multiple data centers; and more than 1,000 mission critical applications.

                Until a few years ago, the bank had augmented the cybersecurity expertise of its internal Computer Emergency Response Team (CERT) team with outsourced monitoring of its firewalls, intrusion detection, vulnerability management and log retention. But the process by which security alerts were handled was deficient. It involved a third party, which would dispatch an alert to a regional data officer. This person would assign the alert to an asset owner, who often lacked the security expertise needed to properly address the intrusion or security issue. These handoffs took time and could involve miscommunications, leaving potentially disruptive matters to do more damage.

                In 2013, an outside consultant to the bank carefully analyzed its security requirements and found the internal security team to be insufficient in size for the global scope of its operations. In response to this report, the bank issued a tender for engaging a qualified cybersecurity provider able to provide managed security services globally. The winning candidate would also have to field a team of security experts who could work from inside the bank's organization as a Secureworks Cyber Threat Operations Center (CTOC) — in close collaboration with its CERT team.

                Read the case study to find out more.


                We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.
                Sunil Saale, Head of Cyber and Information Security, Minter Ellison
                Red Cloak™ Threat Detection and Response isn’t just the next generation of SIEM, it’s an evolution.
                David Levine, CISO, Ricoh Group

                Why Secureworks®?

                The old approaches to cybersecurity are no longer adequate. It’s time for something new. Layered defenses can create almost as many problems as they solve, and security teams struggle to keep up with the threat. What you need is context across all your layers of defense with the right people, processes, and technology working together in concert. That’s how Secureworks can help. Using 20+ years of industry knowledge, advanced analytics, industry-leading threat intelligence, and the network effect of more than 4,000 customer environments, we provide world-class cybersecurity solutions to customers around the globe. This unmatched experience empowers our customers to be Collectively Smarter. Exponentially Safer.™

                Our Managed Detection and Response (MDR) solution is comprehensive, powered by our cloud-native software Red Cloak™ Threat Detection and Response that uses AI and machine learning to deliver better outcomes for your security operations. MDR unifies telemetry from your existing security technology to maximize visibility, reduce complexity, and enable you to move at the speed of the threat. Learn more about how Managed Detection and Response uses contextualized visibility to improve your organization’s security posture.

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