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              Client Support

              Quickly Access the Resources You Need to Get the Most Out of Our Solutions

              Counter Threat Operations Center

              SecureWorks' Managed Security Solutions are delivered from five resilient Counter Threat Operations Centers (CTOCs). The CTOCs represent the next generation in Security Operations Centers and establish a more forward-leaning capability further integrating intelligence to guide action. The CTOCs integrate seamlessly to provide continuous operations, with all locations staffed and fully functional 24/7. State of the art video conferencing and voice communication technologies, as well as instant communication tools, enable tight collaboration between our certified team of Security Analysts, Senior Intrusion Analysts and Counter Threat Unitâ„¢ researchers.


              CTP Portal

              US: 1-822-838-7960

              International: +1 (404) 235-1044

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              Teraguard Portal

              Providence SOC: 1-888-456-3210

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              Report a Vulnerability

              To protect businesses and organizations across the globe, it is critical that the broader community of IT and security professionals report vulnerabilities as soon as they are recognized.

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              Public Keys & Certificates

              Use the root CA certificate to verify the digital signature on email from Dell SecureWorks support, or provide browser trust of certificate issued by the CA.

              Current CA Certificate

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              Email Signing

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              Old CA Certificate

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