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              Client Support

              Quickly Access the Resources You Need to Get the Most Out of Our Solutions

              Security Operations Centers

              Secureworks' Managed Security Solutions are delivered from five resilient Security Operations Centers (SOCs). The SOCs integrate seamlessly to provide continuous operations, with all locations staffed and fully functional 24/7. State of the art video conferencing and voice communication technologies, as well as instant communication tools, enable tight collaboration between our certified team of Security Analysts, Senior Intrusion Analysts and Counter Threat Unit™ researchers.


              CTP Portal

              US: 1-877-838-7960

              International: +1 (404) 235-1044

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              Teraguard Portal

              Providence SOC: 1-888-456-3210

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              Report a Vulnerability

              To protect businesses and organizations across the globe, it is critical that the broader community of IT and security professionals report vulnerabilities as soon as they are recognized.

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              Lifecycle Policy

              The Secureworks Lifecycle Policy is designed to ensure customers have appropriate hardware and firmware deployed at all times to enable Secureworks services.

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