Security Monitoring

Protecting your enterprise from cyber threats requires constant vigilance over your security infrastructure and critical information assets. Security professionals must review security logs and alerts in real time to identify and thwart malicious activity, while balancing numerous ongoing operational and strategic security tasks. Scalable processes and advanced analysis technology are also key requirements for effective detection and response to threats.

Dell SecureWorks' Security Monitoring service delivers real-time monitoring, correlation and expert analysis of security activity across your enterprise. This service improves the effectiveness of your security infrastructure by actively analyzing the logs and alerts from network devices in real time, 24x7. Our advanced technology platform provides our certified Security Analysts with the context needed to eliminate false positives and respond to the true threats to your information assets.

Many industry regulations, including PCI, GLBA, NERC CIP and HIPAA, require monitoring security devices and logs to ensure the integrity of these systems. Our Security Monitoring service simplifies security and compliance reporting to streamline audits.

Security Monitoring helps you:

Protect against internal and external threats
Dell SecureWorks' Security Monitoring service provides 24x7x365 vigilance over your organization's security activity. Alerts and logs are carefully analyzed by our team of security experts to detect any signs of malicious activity. Our Counter Threat Unit (CTU) research team, thought leadership and global security intelligence ensures that emerging threats and advanced attack methods are identified and thwarted before damage is done. Our security technology and experts also identify signs of potential insider threats, such as unauthorized access or policy compliance issues.

Make the most of existing and future security investments
Dell SecureWorks' Security Monitoring service offers unparalleled flexibility in aggregating events and logs from virtually any security device, regardless of vendor or platform. This provides assurance that you will continue to reap value from leveraging your existing security infrastructure and can continue to select the technologies that best meet your business needs.

Bolster security with advanced research and global security intelligence
Dell SecureWorks leverages the visibility we gain from monitoring thousands of customer networks located throughout the world to deliver proactive protection. Our global visibility enables the Counter Threat Unit research team to identify emerging threats as they arise and establish countermeasures to keep your critical information assets secured. Well regarded in the industry, CTU researchers frequently serve as expert resources for media, publish technical analyses for the security community and speak about emerging threats at security conferences.

Obtain comprehensive visibility into the security activity on your network
The Customer Portal furnishes you with clear views into the state of your organization's security posture, supported by real-time, enterprise-wide reporting and dashboards. The Customer Portal also features integrated business intelligence tools, allowing you to apply powerful analytics and visualization to your security data. With a full library of pre-built and customizable report templates, you can prove regulatory compliance to auditors quickly and effectively.

Extend your team with security experts at your service 24x7
As part of our Security Monitoring service, your organization will receive unlimited and unmetered support and guidance from our team of certified Security Analysts in our Security Operations Centers. Our Analysts are required to hold the SANS GIAC GCIA certification and bring many years of security experience to help our customers address their complex issues. When an incident is identified, this team will take the necessary steps to mitigate the threat before damage is done, working hand-in-hand with your team until the issue is resolved.

Meet and exceed regulatory requirements for log monitoring
Regulations and industry guidelines require log monitoring of critical servers to ensure the integrity of your confidential data. Dell SecureWorks' Security Monitoring service automates this time-consuming process. Our advanced technology platform analyzes your server logs in real time to identify and alert you to compliance-relevant events. The Customer Portal enables you to generate and digitally sign consolidated reports documenting these events and how they were resolved, helping you demonstrate compliance quickly and easily.

Security Monitoring provides you with:

• Real-time, 24x7x365 expert analysis and response to known and emerging threats
• Automated event analysis and compliance reporting
• Integration with virtually any security device or critical information asset
• Powerful, asset-based security reporting with powerful analysis and visualization tools
• Unlimited access to certified security experts
• Implemented in days – not weeks or months