Log Retention
Log Retention is an integral part of any security and compliance program, but administering the appliances can be a burden for an IT security team that is already stretched too thin.
Provided as a hassle-free service, the Dell SecureWorks® Log Retention service helps organizations satisfy security and compliance requirements for log collection, storage and reporting, without the management overhead and capital expense required for log retention products. Dell SecureWorks' Log Retention service is a cost-effective option that integrates seamlessly with our other information security services to provide customers with comprehensive security and compliance solutions.
Dell SecureWorks' Log Retention service provides support for a wide range of sources, allowing capture and aggregation of the millions of logs generated every day by critical information assets such as servers, routers, firewalls, databases, applications and other systems. Our Log Retention service can support hundreds of devices per appliance - allowing for highly scalable retention of logs from across your organization.
Service Features
- Capture and store Customer-specified system logs from the IT devices, systems and other network assets to the Log Retention appliance
- Implement software upgrades and security patches to Log Retention Appliances
- Monitor the information security, system health and performance of Log Retention Appliances 24x7x365
- Provide client access to the Logs
- Configure any Log Retention Appliance native alerting functionality to provide alerting to notify Customer of any such Customer Devices no longer transmitting Logs to the Log Retention Appliances
- Act as the initial point of contact for Customer support
Cost-effective technology and service bundle with LogVault™
Customers can choose to leverage our high performance LogVault technology, or maximize their investments in other third-party log retention tools. This includes full lifecycle management of the log retention technology, as well as reporting via the Customer Portal and integration with our other Managed Security Services.
Supported Devices
Dell SecureWorks maintains one of the largest concentrations of certified security engineers in the world. We have years of experience managing market-leading devices, including:
- Dell SecureWorks' LogVault 2.x
- LogLogic
The Log Retention service includes on-demand reporting via the Dell SecureWorks Customer Portal. Through advanced reporting functionality, the Dell SecureWorks Customer Portal provides full service visibility alongside meaningful security insights and perspectives. For more on the Dell SecureWorks Customer Portal, click here.
Dell SecureWorks Customer Portal Dashboard
The Dell SecureWorks Customer Portal features integrated business intelligence and analytics tools to help you gain the meaningful insights and new perspectives you need to answer these questions and make better security decisions. Highly customizable data visualizations and reports give you point-in-time snapshots as well as historical trending perspectives across multiple security metrics.
Appliance List Summary
This report lists all appliances set up for your log retention service. It also shows the current performance status of each appliance.
The Dell SecureWorks® Log Retention service helps organizations satisfy security and compliance requirements for log collection, storage and reporting.
- Capture and store Customer-specified system logs from the IT devices, systems and other network assets to the Log Retention appliance
- Implement software upgrades and security patches to Log Retention Appliances
- Monitor the information security, system health and performance of Log Retention Appliances 24x7x365
- Provide client access to the Logs
- Configure any Log Retention Appliance native alerting functionality to provide alerting to notify Customer of any such Customer Devices no longer transmitting Logs to the Log Retention Appliances
- Act as the initial point of contact for Customer support
Dell SecureWorks maintains one of the largest concentrations of certified security engineers in the world. We have years of experience managing market-leading devices, including:
- Dell SecureWorks' LogVault 2.x
- LogLogic