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                Crisis Communications in a Data Breach Response Plan

                Communication tips and techniques to help you in the event of a data breach

                What You Will Learn:

                • The hidden costs of a data breach that a crisis communications plan can help mitigate
                • How to test and refine your plan
                • 10 vital questions to ask when crafting a crisis communications plan

                Crisis communication – in the form of a carefully architected and tested plan that goes beyond an organization’s security and IT groups to include all relevant business units – is essential to mitigate the impact of a data breach.

                The ultimate goal of a crisis communications program is to define the steps that an organization must take to convey appropriate information to every affected stakeholder – both internal and external. Effective crisis communications can be challenging for security professionals accustomed to speaking in technical rather than business language; the need to communicate these complex issues in business terms may compound such challenges.

                Nevertheless, information security is clearly more than just an IT issue; it’s a business imperative that requires a proactive approach to anticipating key issues, crafting responses, and mitigating cost and risk.

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                We generate around 2 billion events each month. With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts — and that makes my team's job much easier.
                Sunil Saale, Head of Cyber and Information Security, Minter Ellison
                The level of specificity and actionable intelligence that accompanies Secureworks critical alerts helps us pinpoint and remediate a problem so much faster.
                Joe Barnett, Chief Technology Officer, Frenship ISD

                Why Secureworks?

                Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.