What You Will Learn:
- The hidden costs of a data breach that a crisis communications plan can help mitigate
- How to test and refine your plan
- 10 vital questions to ask when crafting a crisis communications plan
Crisis communication – in the form of a carefully architected and tested plan that goes beyond an organization’s security and IT groups to include all relevant business units – is essential to mitigate the impact of a data breach.
The ultimate goal of a crisis communications program is to define the steps that an organization must take to convey appropriate information to every affected stakeholder – both internal and external. Effective crisis communications can be challenging for security professionals accustomed to speaking in technical rather than business language; the need to communicate these complex issues in business terms may compound such challenges.
Nevertheless, information security is clearly more than just an IT issue; it’s a business imperative that requires a proactive approach to anticipating key issues, crafting responses, and mitigating cost and risk.
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The old approaches to cybersecurity are no longer adequate. It’s time for something new. Layered defenses can create almost as many problems as they solve, and security teams struggle to keep up with the threat. What you need is context across all your layers of defense with the right people, processes, and technology working together in concert. That’s how Secureworks can help. Using 20+ years of industry knowledge, advanced analytics, industry-leading threat intelligence, and the network effect of more than 4,000 customer environments, we provide world-class cybersecurity solutions to customers around the globe. This unmatched experience empowers our customers to be Collectively Smarter. Exponentially Safer.™
Our Managed Detection and Response (MDR) solution is comprehensive, powered by our cloud-native software Red Cloak™ Threat Detection and Response that uses AI and machine learning to deliver better outcomes for your security operations. MDR unifies telemetry from your existing security technology to maximize visibility, reduce complexity, and enable you to move at the speed of the threat. Learn more about how Managed Detection and Response uses contextualized visibility to improve your organization’s security posture.