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                9 Key Questions to Ask When Selecting an Incident Response Service Provider

                Assess a provider's proactive and emergency IR capabilities, and know if they're a good fit for your security program

                Security incidents can threaten data integrity and business viability.

                Well-meaning actions after an incident can destroy valuable evidence, while a lack of proactive planning is often the root cause of succumbing to, rather than containing, a cyber attack.

                There are many proactive and emergency response skill sets required to mature your incident response (IR) plan and ensure that your have the bench strength to mitigate the risk when incidents do occur. An IR provider can assist you with a range of prevention, detection, and response activities; for example:

                • Creating and testing an IR plan
                • Integrating your IR plan with your information security program
                • Identifying risks and threats through targeted hunting and threat intelligence
                • Meeting legal and regulatory obligations
                • Investigating and recovering from a data, system, and/or network compromise

                The Secureworks Incident Response Management team has compiled a set of rigorous questions to help you evaluate and select an IR provider that's right for your organization's specific needs.

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                Select Role:

                • Board of Directors
                • CEO / CFO / COO
                • CISO / CSO
                • CIO / CTO
                • IT / IS / Security VP/Director
                • IT / IS / Security Manager
                • IT / IS / Security Staff
                • IT / IS / Non-Security
                • Risk / Legal / Compliance / Finance
                • Sales / Marketing
                • Press / Industry Analyst
                • Student

                Select Country:

                • Select an item

                Select State:

                • Select an item

                Select Annual Revenue:

                • ≥ $500M
                • $100-$499M
                • ≤ $100M

                Select Industry:

                • Banking
                • Business Services
                • Credit Union
                • Education
                • Finance
                • Government
                • Health Care (Non-Hospital)
                • Heavy Industry
                • Hospitality
                • Hospitals
                • Insurance
                • Legal
                • Manufacturing
                • Media
                • Membership Organizations
                • Retail
                • Technology
                • Telecom
                • Transportation
                • Utilities
                • Other

                Current Security Environment?:

                • Managing In-House
                • Managing Externally (3rd Party)
                • Blended Model (In-house and 3rd Party)
                • Not sure

                Select Next Security Initiative Timeframe:

                • 0-3 months
                • 3-6 months
                • 6-12 months
                • 12-24 months

                Select Our Greatest Security Challenge:

                • Securing The Cloud
                • Assessing security posture
                • Optimizing Security Operations
                • Protecting critical assets
                • Meeting & maintaining compliance
                • Preventing a data breach
                • Access to actionable security intelligence
                • Access to security expertise
                • Preparing & responding to an incident

                Interested in learning more

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                Select Best time to call:

                • Early morning (8-10am EST)
                • Late morning (10am-12pm EST)
                • Early afternoon (12-3pm EST)
                • Late afternoon (3-5pm EST)

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