Firma FX is a global payments specialist with offices in Canada, Australia, New Zealand, and the UK. The company holds sensitive customer data, customer financial data, and its financial data all residing on-premises. The company's two major security concerns are data exfiltration and loss of the ability to process payments, the core of their business.
Firma was looking for machine learning and automation technologies to reduce their security workload and increase productivity. The decision to use Secureworks MDR helped Firma saved money, increased security productivity, and enabled their leadership to understand the specifics of what the security function handles.