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              Advanced Remediation Management (ARM)

              Level 2 Security Event Analysis Services

              Most enterprise organizations have a security model that includes a first layer of security event management, responsible for notification, correlation and filtering. However, the number of events escalated to the next level still require overwhelming support resources and delay focusing on real threats.

              The staff and skills required to provide advanced telemetry and personalized correlation, with the addition of business content, to events is a challenge for any organization. This requires a comprehensive solution that is scalable and fully integrated with your personnel and infrastructure as if it were part of your own.

              SecureWorks Advanced Remediation Management (ARM) is designed to be a seamlessly integrated managed consulting service that provides a highly skilled team to deliver deeper event analysis, building upon the SecureWorks Counter Threat Platform (CTP) and cross-functional teams. Personalized correlation and analysis of various client-deployed security tools or applications results in further escalation or remediation as needed. This ARM service swivels between systems to provide a deep level of analysis yielding clear business context that consolidates everything into one big picture, allowing you to make the most informed security decisions possible. This team also orchestrates remediation, participates in root cause analysis and provides continuous feedback into our other managed security services for sustained improvements.

              Benefits

              • Seamlessly integrates into the client’s security environment
              • A highly skilled team delivers deeper event analysis, utilizing the SecureWorks Counter Threat Platform (CTP), client tools and many cross-functional teams
              • Personalized correlation and analysis utilizing various client-deployed security tools or applications
              • Results in further escalation or remediation of security incidents for corrective action
              • Provides clear business context that consolidates everything into one big picture
              • Enables you to make the most informed security decisions possible
              • Swivels between systems to apply human intelligence and personalized correlation to achieve the necessary business context
              • Orchestration of remediation
              • Participation in root cause analysis
              • Continuous feedback into our other managed security services for sustained improvements

              How Advanced Remediation Management works:

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              Advanced Remediation Management

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