Customer service is the motto. Hackers are now extending their service hours, guaranteeing their work, and expanding their offerings to keep customers coming back.
When we go shopping, we expect a wide selection of merchandise, competitive prices, and excellent customer service. Online criminals are no different, and the underground hacker marketplace delivers. Vendors offer a wide range of illegal goods, tools, and training to enable their customers to exploit or breach unsuspecting individuals, groups, and companies. From test DDoS attacks for $5 USD an hour to satisfaction guarantees and tailored customization, the underground hacker markets give buyers what they want or their money back. But the victims pay the real price.
Last year, we saw the legitimate business practices used to sell illegitimate products and services. To stay competitive, vendors have doubled-down on their offerings, keeping customers coming back. ATM skimmers with technological advances such as Bluetooth and micro-cameras make stealing card data a breeze. Whether a hacker wants a D-I-Y solution or a full-service investment, they have countless vendors ready at all hours to provide what they need – credit cards, social security numbers, airline miles, how-to guides, and more.
The Underground Hacker Market is getting more sophisticated with many sellers leveraging their professionalism, trustworthiness, and anonymity. Ultimately, the marketplace is booming, getting bigger and more competitive. Knowing what you and your organization are up against and where your information could be going can help you prioritize what to protect.
To learn more, download the Third Annual Underground Hacker Marketplace Report. The SecureWorks Counter Threat Unit (CTU) Brand Surveillance team and two of our top CISO Op-Intel intelligence analysts explore the latest trends in the marketplace and how companies and individuals can protect their assets.