Services
Information & Network Managed Security Services Provider
Dell SecureWorks offers a wide range of managed security services to organizations of all sizes. Our security services provide protection across the network, safeguarding the perimeter, critical internal assets, data, remote users, customers and partners. Our services provide key controls for regulations including GLBA, PCI, SOX, HIPAA, NERC CIP and ISO 27001/17799.
Dell SecureWorks provides managed security services to thousands of customers. Providing security services is very different from selling security products - it means that our relationship with our customers is just beginning when the technology is deployed. Once the service is up and running, our customers rely on us to have certified, expert analysts on duty 24 hours a day, 365 days a year. Learn more about our expert security professionals in our Security Operations Centers (SOC).
They expect us to be constantly improving our (and their) security posture – and they expect it to be in realtime, not in the form of cumbersome patches and software updates. They expect our Counter Threat Unit℠ research team to be at the cutting edge of threat research and countermeasure development. They expect us to be aware of the latest developments in the regulatory environment. They expect us to be developing new technology for our infrastructure and theirs, to address new threats and drive efficiency. Learn more about the purpose built Counter Threat Platform (CTP).
Our customers, which range from Fortune 100 companies with large security teams to organizations with no full-time security staff, require flexibility to best support their needs. For some, they look to Dell SecureWorks to simply backup their existing security staff, monitoring some devices, alerting if necessary or simply using our purpose-built Customer Portal for reporting and management. Others look to us to actively manage some or all of their security environment: configuration, deployment and response. They expect to be able to access and generate reports appropriate for all their internal audiences, from executives and board members to security analysts and administrators.
Finally, customers require a wide range of services to meet their needs. Dell SecureWorks' Managed Security Services include:
| Dell SecureWorks Managed Security Services | Dell SecureWorks Security Advantage |
|---|---|
| Managed IPS / IDS |
Full lifecycle management and 24x7 monitoring of network Intrusion Prevention or Detection Systems. |
| Firewall Management |
Full lifecycle management and 24x7 monitoring of Firewall appliances. |
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Full lifecycle management and 24x7 monitoring Web Application Firewalls. | |
| Managed Host IPS |
Expert management and 24x7 monitoring of host-based IPS deployments. |
| Log Monitoring | 24x7 real-time analysis of logs and alerts from security devices, network infrastructure, servers and other key assets by certified security experts. |
| SIM On-Demand |
Automated aggregation, correlation and analysis of log data from security devices, network infrastructure, servers, and other key assets. |
| Log Retention |
Collection, archival, search and reporting of raw log data from security devices, network infrastructure, servers and other log sources |
| CTU Intelligence Services |
Actionable information on emerging threats and vulnerabilities from the Counter Threat Unit research team. |
| Vulnerability Management |
Internal and external vulnerability scanning managed by security experts to identify and remediate exposures. |
| Web Application Scanning |
Scanning of Web applications to identify and remediate vulnerabilities. |
| Email Security Service |
Protection against inbound and outbound email threats, spam filtering, archival and policy-based encryption. |
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URL filtering, Web content filtering and Web policy enforcement to protect against inbound and outbound Web-borne threats. | |
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Expert guidance and services to help you manage the security, risk and compliance concerns of Cloud services and deployments. | |
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Guidance and expertise to help you control risk and securely support mobile devices and applications. | |
| Security and Risk Consulting |
Expertise, processes and services to help you improve security, comply with regulations and manage risk. |
Dell SecureWorks' breadth of services and industry-leading flexibility enable you to choose from a variety of platforms and service options to create the service that best meets your needs.
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