Client Support

The following information is provided to help you quickly access the resources you need to get the most out of our services.

SOC Contact Numbers

  • Client Portal User: 1-877-838-7960; Outside the US? Please dial +1 (404) 235-1044
  • Legacy VeriSign Clients: Please call the Providence SOC at 1-888-456-3210
  • UK Based Clients: Please call the UK SOC at 0870 701 0082

Portal Login

Report a Vulnerability to Dell SecureWorks

Public Keys and Certificates

Use the root CA certificate to:

  • Verify the digital signature on email from Dell SecureWorks support.
  • Provide browser trust of certificate issued by the CA.
Current CA Certificate  
MSS Root CA Certificate Practices

Email Signing
Email Signing CA Certificate

Old CA Certificate (Note: certificates are no longer issued from this CA!)

Online Tools

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